Charley Lambert has put considerable effort into achieving a perfect life. She has The Job. The Wardrobe. And The Flat. Her womanising, junk food-loving housemate Sam lowers the tone a bit but that aside, things are peachy.

Then she breaks her leg in three places, watches her unrequited love propose to someone else and – worst of all – is forced to hand over her job to her nasty deputy while she recovers. Workaholic Charley fears that she will soon go mad.

Desperate for something to do, she discovers her talent for helping the lovelorn online. And then William arrives in her inbox. Within hours of his first email, her world starts to change. Helpless, she watches herself fall in love with this man and begins to realise that she’s not who she thought she was.

But will she be brave enough to turn her back on her old life – all for a total stranger?